A typical Animal Express program has two educators and four animal “ambassadors” (animals who have the special job of meeting people). When we arrive at the facility, we bring the animals in (along with dustpans, brushes, and paper towels for clean-up) and get ready for the presentation.
Once we make sure the animals are in a secure place, we greet the participants and introduce ourselves. Then one of us leaves to get the first animal while the other gives an overview of the program and the guidelines for making sure the animals are safe and comfortable during the presentation.
For the next 50 minutes, we take turns talking about an animal and walking around with it so that everyone in the room can get a close look. Many of our ambassador animals can be touched, so we carefully bring them from person to person to allow one-on-one meet-and-greets.
Many of the facilities we visit are assisted living centers or nursing homes for seniors. We often present the program to a group of seniors who are in wheelchairs or even in beds. Occasionally, there are patients who don’t seem to respond to our presence and we sometimes need to lift their hands to help them feel the animals.
Recently, my coworker/friend Nancy and I were visiting just such a facility. Nancy had finished introducing the residents to Norman, our tiny but charismatic African pygmy falcon. Then it was my turn with Myakka, our two-and-a-half-year-old American alligator. Myakka doesn’t say much. She doesn’t do much. But on this day, there was something about meeting an alligator that meant something to one particular lady.
Throughout the presentation, a frail-looking, silver-haired resident was slouched in a chair, looking off to the side as if she didn’t even know we were there. As we usually do, I came around to her with Myakka, crouched down in front of her, and asked her if she’d like to touch the alligator. One of the staff approached and told me I needn’t bother because this lady never talked. In fact, Nancy had been told by the staff that this resident didn’t speak English.
Well, before I even had a chance to stand up, something rather amazing happened: the lady said something! Actually, she said a lot of somethings! I only recognized the words “no” and “alligator,” but clearly, she spoke English and clearly, she did NOT want to touch an alligator! Whatever her reasons, whatever emotions or memories were triggered by the word “alligator” or the question or maybe the sight of the animal, whatever she was thinking or feeling at that moment, I can’t say. But Myakka the baby alligator had broken through one lady’s silence…much to the amazement of the staff who had just heard her speak for the very first time.
Mary Zanotelli is an educator at the Wild Animal Park.
For more information about the Animal Express program, please call (760) 738-5057.