Privacy Policy
Web site privacy policy:
www.sandiegozoo.org, www.conservationandscience.org,
www.shopzoo.com
rev. July 19, 2004
OVERVIEW
The Zoological Society of San Diego (ZSSD), operators of www.sandiegozoo.org, www.conservationandscience.org, and www.shopzoo.com, recognizes
the importance of protecting the privacy of the users of these Web
sites. Except when express permission is specifically and knowingly
provided by you, the Web site user, the ZSSD collects no personally
identifying information about individuals. The name, address, and
payment information (if applicable) that the user might provide
when using these Web sites may be processed or disclosed by the
ZSSD as permitted under the Web site’s Terms of Use, which
the user agrees to upon utilizing the information and services of www.sandiegozoo.org and/or
www.shopzoo.com, and/or www.conservationandscience.org. It is necessary
to gather certain information from you in order to provide an efficient
and pleasant shopping experience. By using a number of security
technologies in our Web sites, we maintain as a priority the privacy
of your information. We also adhere to strict policies preventing
the unauthorized use of your personal information. Information collected
is for internal use only; WE DO NOT SELL OR COLLECT PERSONAL INFORMATION
FOR THE USE OF OTHER PARTIES. Finally, please note that this policy
applies only to www.sandiegozoo.org, www.shopzoo.com, and www.conservationandscience.org,and not
to our sponsors’ or partners’ Web sites to which we
link.
INFORMATION COLLECTED
Information we collect from you is used to help us monitor site
usage and traffic patterns of our customers to the extent that it
serves our legitimate business purposes. The ZSSD will maintain
appropriate safeguards to ensure the security, integrity, and privacy
of the information. Statistical aggregate information, as well as
personal information, is collected for internal and administrative
purposes. Any public disclosure of aggregate information regarding
site usage and traffic, which is necessary for business marketing
purposes, is always devoid of any personally identifying information.
COOKIES
In addition to information you submit, we may also utilize cookies,
which are small pieces of information sent to your Web browser by
a Web site that you visit. Used as a method of tracking, the use
of www.sandiegozoo.org, www.shopzoo.com, and www.conservationandscience.org, to provide
a safe, secure, and convenient shopping experience, cookies also
enable the ZSSD to relate a visitor’s use of ZSSD information
to any information that the visitor may have specifically and knowingly
provided to the ZSSD. Any such voluntarily provided information,
if applicable, may be used by the ZSSD for editorial, marketing,
or promotional purposes. Such identifying information, if applicable,
will not be transferred to any other party unless otherwise stated
at the time of collection.
CHILDREN
AND PRIVACY
The ZSSD is concerned about protecting children’s privacy.
If you are 12 years of age or younger, we do not want your personal
information. Please do not submit any personal information to us.
There may be some areas within www.sandiegozoo.org, www.shopzoo.com, or www.conservationandscience.org, where people
may post messages or provide feedback, but children are again discouraged
from providing any personal information. If a visitor known to be
a child (under the age of 13) sends an e-mail to the ZSSD, we will
only use it to respond to the e-mail and not to create profiles
or otherwise retain the information.
SECURE SHOPPING
The Zoological Society of San Diego has incorporated the latest Internet
technological standards into the design of the secure purchase areas
of www.sandiegozoo.org, www.shopzoo.com, and www.conservationandscience.org.
We also monitor network traffic to identify unauthorized attempts
to access, upload, or change information on the Web site and across
the network. Under no uncertain terms, any information you send us
while within the secure shipping area is protected by 128-bit “Secure Socket Layer”
SSL encryption, making your transaction safe and reliable. You can
tell whether you are in our secure shopping area by viewing the lock
or key at the bottom of your browser—an unlocked or broken
key (depending on your browser) means you are in an unsecured area.
Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.
As a standard Internet practice, should your credit card company hold you liable for some portion of a fraudulent charge, www.sandiegozoo.org, www.shopzoo.com, or www.conservationandscience.org will reimburse you for the maximum liability of $50, provided the purchase was made through our secure server.
The ZSSD needs to know your name, e-mail address, shipping address, credit card number and expiration date in order to process and fulfill your order. We might also request additional information that you choose to submit about your interests or feedback about our site and products so that we can provide a better shopping experience for you. The name, address, and payment information that the user might provide when using www.sandiegozoo.org www.shopzoo.com, and www.conservationandscience.org may be processed or disclosed by the ZSSD as permitted under the Web site’s Terms of Use, of which the user agrees to upon utilizing the information and services of the Web sites.
YOUR CONSENT AND CHANGES TO POLICY
By using www.sandiegozoo.org, www.shopzoo.com, or www.conservationandscience.org, you consent
to this Privacy Policy and the Terms of Use. This privacy policy
may be changed at any time. Please check this page periodically
for any changes. Your continued use of www.sandiegozoo.org, www.shopzoo.com, or www.conservationandscience.org following
the posting of any changes constitutes your acceptance of the changes.
If you have questions about our privacy policy, contact us using our online form.
